I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Thx Just received the cork-form with the base wooden frame today – it’s perfect! Thanks so much for figuring out a solution for my project
Trix, | excellent CSR I had an excellent customer experience. I had some concerns and they were readily addressed and the final product is exactly what I wanted.
ML, Calgary | a-ma-zing! a-ma-zing. fast, prompt, reliable, super beautiful work + very courteous and helpful when things were going zanny on the website and i had to discuss by phone (more than once) + super accommodating re: shipping, billing, etc.
my stuff was hung on the exhibition walls this morning thanks to your amazing efforts & work... i can't thank u enough!
M., vankleek hill |